Refund policy
Returns & Refunds
We want you to love your Lihmon. Deodorant is personal — body chemistry varies, scents hit differently, and what works for your best friend might not work for you. That's why we back every order with a no-stress guarantee.
The 14-Day Pit Promise
Try your Lihmon for up to 14 days from delivery. If it doesn't work for you — for any reason — we'll refund your order.
Just email us at support@lihmon.com with your order number and a quick note about what didn't work. We'll process your refund within 3–5 business days.
A few small things to know:
- The Pit Promise covers one refund per customer.
- Refunds go back to your original payment method.
Damaged or Defective Item
If your order arrives broken, leaking, damaged:
- Email support@lihmon.com within 5 days of delivery with a photo of the issue and your order number.
What's Not Covered
- Orders past the 14-day window.
- Products purchased from third-party retailers (please reach out to them directly).
- Bulk or wholesale orders, which follow separate terms.
- Gift cards.
Subscriptions
If you're on a Lihmon subscription, you can pause, skip, or cancel anytime from your account dashboard — no phone calls, no "are you sure?" loops. The Pit Promise applies to each shipment individually.
Still Have Questions?
Contact us up at support@lihmon.com and we'll get back to you within one business day.